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MV Office Hour Replays Co-Working Sessions Replays July 15th 2021

July 15th 2021

Hi,
Thanks for checking out our 5th MV co-working session and it was jam packed this week with many people and many questions. MV'ers kept me super busy in the chat box this week answering all the questions.

More MV users turned up this week and got a lot of work done today inside their MV accounts!

You are welcome to join us next week Thursday at 4pm BST!

You can watch it here in our super facebook collaborative group.

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ZOOM CHAT:

16:02:10 From Marva Smith : Good morning friends
16:02:47 From Janet Vasil - Video Strategist | YourMediaMoment.com : prefer no video today - bad hair day LOL
16:02:49 From Shelby Ketchen : Good morning, everyone!
16:03:21 From Rachel Bentley Small Biz Marketing Coach : Hey everyone - Marva I was looking at Pauline's feedback on my website and caught you had also got feedback so had a little look at yours too - awesome!
16:03:41 From Marva Smith : Yay, happy it helped you too, @Rachel.
16:04:29 From Rachel Bentley Small Biz Marketing Coach : AUDIT MY mv AND set up a wish list
16:04:31 From Marva Smith : Working on automating a bonus (when someone completes the course).
16:04:41 From Shelby Ketchen : I want to get my main products live -- There are 5
16:04:47 From Shelby Ketchen : All half done
16:04:57 From Marva Smith : Good to be back. You have my hooked, Remi.
16:05:07 From Hannah Graham : I am working on repurposing a video series as a freebie for joining my course waitlist
16:05:13 From Sarah Kitterman : I want to start sketching out a new product I’m creating (I have 2 kiddos running around too so we’ll see how far I get, first time here)
16:05:13 From Abriana Johnson : I would like to get more clarification about a question I asked in the group with hopes of starting my outlines of my member vault mini courses.
16:05:30 From Xavier : I’m working on integratng
16:05:44 From Janet Vasil - Video Strategist | YourMediaMoment.com : Want to integrate email
16:06:04 From Ian Dainty : I am new to MV and I'm confused by drip days and what they mean.
16:06:05 From Xavier : Integrating with ActiveCampaign https://thetrafficlink.com/mv
16:06:09 From Corri : I'm just here to stalk everyone and learn a few things. Hoping to untangle the mess I've created.
16:06:27 From Marva Smith : Happy stalking, @Corri.
16:07:05 From Abriana Johnson : My question: I am creating a planner and I want to create mini courses to go along with the planner (more detailed than a walk through, shorter than a full course). It will cover aspects of your online presence from branding to social media strategy...
In the planner I want to include a QR code or a discount code or some sort of code for people to access the trainings for free. Is there a way to do this and prevent people from sharing the code around?
Secondly, I want to offer the mini courses for purchase too. Would it be best to make duplicate products and make the free-with-planner one invisible?
I have a vision I'm just trying to make sure I can achieve it with MV. Any insight is greatly appreciated!
16:08:31 From Isabelle Verhelst : Hi Remi. I started a group and 1:1 Crypto Coaching Program. Doing recorded teachings, but also 3x per week a market update, and live calls. What is best practice to do with Membervault and what would I best do via a Telegram group or so?
16:10:16 From Remi O Digital : If you joined late please post in the chat what you intend to work on in this hour on your MV. Also ASK any questions you have here x
16:10:25 From Remi O Digital : Abriana, I am answering you now.
16:10:34 From Xavier : I would really like to talk about copywriting in relationship to courses. And growth strategy
16:10:41 From Isabelle Verhelst : So I will deliver :
16:13:00 From Remi O Digital : Abriana, It is hard to prevent people sharing codes. It is the universal problem of all course creators sadly. With MV you can create a coupon code and offer that to your customers. This will walk you through how to set that up: https://membervault.elevio.help/en/articles/25-using-coupons-codes-to-discount-a-paid-product
16:13:14 From Remi O Digital : didn't quite finish lol
16:15:21 From Imani Harris : I will be working on my journal prompts for stress printable
16:15:31 From Remi O Digital : Abriana, you can use the code to discount it to free or set the product with no fees £0.00 cost. YES - your suggestion / workaround of making the second one invisible is exactly how I would do that. Do you know how to share the links from within mv?
16:15:43 From Remi O Digital : Welcome imani :)
16:16:04 From Isabelle Verhelst to Remi O Digital(Direct Message) : besides 1:1 and group calls with zoom, and recorded lessons in the course part of it, I will also record regular videos (3x/wk) for market updates, and I wondered if and how I can use Membervault to deliver these regular update videos? And how people could be notified when there is a new market update?
16:17:26 From Remi O Digital : I will be answering all questions publicly as to help eveyone. Please post publicly, thank you x
16:17:29 From Imani Harris : Thank you Remi 😊
16:17:40 From Abriana Johnson : Thanks so much! At the end of the day, what is meant for us will be for us, I just wanted to make sure I understood how to do it as easily as possible. Thanks for lifting that weight, I can work on the course outlines now!
16:17:56 From Isabelle Verhelst : besides 1:1 and group calls with zoom, and recorded lessons in the course part of it, I will also record regular videos (3x/wk) for market updates, and I wondered if and how I can use Membervault to deliver these regular update videos? And how people could be notified when there is a new market update?
16:17:56 From Remi O Digital : Abriana - YAY! :)
16:18:20 From Remi O Digital : Xavier.... Coming to you next. Are you on a paid plan?
16:20:17 From Remi O Digital : Xavier, the reason I am asking is because that is somethng Katrina would handle more in her office hours sessions on a weds which is for paid members. These sessions are really for beginner help. I am MORE than happy to discuss strategy with you all day long :) - what do you want to achieve and i'll help you with strategy x
16:20:47 From Remi O Digital : Welcom Rev Carla, Let us know what you are working on
16:22:11 From Xavier : Remi: Yes I’m on a paid plan
16:23:47 From Remi O Digital : Xavier, yay amazing, do you know about the office hours calls? Katrina goes deeper with questions on a weds at 2pm - and she really has a SUPER MV brain on all the things.
16:25:00 From Remi O Digital : Hey Isabelle, coming to you next :)
16:25:34 From Xavier : So moment of honesty… 1) I’m new to both calls 2) I’ve been “using” for a few months and I’m still super lost 3) I was on that call yesterday and she posted a few links and I copied the wrong one to answer that question. So now I’m stuck
16:25:35 From Xavier : lol
16:25:37 From Xavier : oops
16:25:55 From Remi O Digital : Hi Sarah, welcome, drop in the chat what you will be working on
16:26:30 From Sarah Gallagher : Working on feeling my way around! I haven't really dived in yet
16:26:56 From Xavier : Using MV… that’s a loose way of saying I only know basics
16:27:30 From Remi O Digital : Xavier - firstly, she will post a replay - I'll grab the replay link for you cos it'll have all you need. I really would like to help you get moving. What is your first goal with MV? Make a course? or membership? etc?
16:27:34 From Corri : I'm with you, Xavier. I don't find it intuitive, but I'm determined to win at MV. :)
16:28:30 From Shelby Ketchen : I haven't been on a call with Katrina, but she is a ROCKSTAR at support!
16:29:12 From Xavier : Also.. I’d like to know how to move from zero paid members to 20 in the next 10 days. If you had to start all over from the beginning what are the first 5 things you would do in order?
16:29:14 From Sarah Gallagher : So this platform supports online courses and memberships?
16:30:41 From Xavier : Corri: right!!! Too many options for me is debilitating… I need an assortment of examples to see what the platform CAN do before I know what I WANT to do
16:31:43 From Rachel Bentley Small Biz Marketing Coach : Accountability check in as I have to make a cuppa!! I have made some HUGE decisions about what goes into MV (insert The Scream emoji here!) which I am super excited about! THink I now need to consider making the most of getting visitors BACK to their account . So I am making it more about my lead magnet and low paid offers...any tips as to how to update an MV account over time eg for a HUB or for a short video course?
16:31:58 From Corri : Xavier-I have a very close friend who started using MV a while ago. Because her business is successful, I know it can be done. Because I know her well-I know that I can do this too! It's just figuring out the steps and how to get it all online that slows me down.
16:32:00 From Remi O Digital : Isabelle, Membervault can be used to hold your videos. You will need to set up emails in your provider to send out to your list to let them know when you drop new content. You could always drip feed content on specific days (set to release on certain days) but the onus is on you to set up and send emails to remind people. MV does not do that for you. this might help: How to set up emails for drip products https://membervault.elevio.help/en/articles/238-how-to-set-up-emails-for-drip-products
16:33:27 From Rachel Bentley Small Biz Marketing Coach : https://rachelbentleyonline.vipmembervault.com/
16:33:35 From Isabelle Verhelst : https://isabellecrypto.vipmembervault.com/
16:33:38 From Shelby Ketchen : https://services.shelbybketchen.com
16:33:39 From Hannah Graham : https://hannahharrisceol.vipmembervault.com
16:33:44 From Corri : newbie: where do I find that?
16:33:48 From Rachel Bentley Small Biz Marketing Coach : Xavier - I learnt from taking Fast Action Friday offers up and seeing what everyone else does
16:33:57 From Imani Harris : https://audaciously.me/learn
16:33:57 From Abriana Johnson : blackunicorncreative.vipmembervault.com
16:34:19 From Sarah Kitterman : Super nervous to share but here it is…. https://sarahkittermanpilates.vipmembervault.com/
16:34:19 From Corri : how do I change it?
16:34:24 From Xavier : Oh yeah… so I’m having problems setting up my custom mv address
16:34:28 From Rachel Bentley Small Biz Marketing Coach : Cuppa time in Yorkshire....see you in a tick x
16:34:47 From Corri : https://corrilewis.vipmembervault.com/
16:34:59 From Imani Harris : I am using a branded short link for mine 😊
16:35:04 From Marva Smith : https://marvatsmith.vipmembervault.com/
16:35:31 From Marva Smith : Good for you, Imani.
16:35:36 From Xavier : haha
16:35:45 From Janet Vasil - Video Strategist | YourMediaMoment.com : striveandthrivelive.vipmembervault.com
16:37:20 From Ian Dainty : No idea how to find the url
16:38:23 From Janet Vasil - Video Strategist | YourMediaMoment.com : is there a separate URL for the free thing to share on social or do you mean share your general MV domain? If a separate one, where do I find it?
16:39:42 From Xavier : How do you source topics to create the shiny object?
16:40:53 From Corri : Remi: you mentioned Canva. Do you know about licensing their products? I read and it looks like if I make any change to the design, then it's original (bar my logo). Is that the interpretation you have as well?
16:41:22 From Remi O Digital : email the team for help anytime at: hello@membervault.co - don't remain stuck
16:41:37 From Remi O Digital : Hi Kina, welcome tell us what you are working on
16:42:00 From Remi O Digital : Someone asked how they change their mv name: Here's how https://membervault.elevio.help/en/articles/235-can-i-change-my-site-s-url
16:44:28 From Remi O Digital : If you cannot find your MV address pleace check your emails from us for login details and normally there is an 'auto login' link inside an email from us. Alternatively if you are really stuck please email us at hello@membervault.co and we will help you get logged in
16:45:18 From Remi O Digital : Hi Desi Ann
16:45:29 From Marva Smith : Q: What's the best way to set up a bonus product? I already have it selling as a stand alone product but plan to give access to members who complete a course. I've set up an action to add them to the product and a celebration to alert them that they gained access but how do they know what to do next? Do I have to add them to a tag and set up a separate email?
16:46:08 From Desi-Ann Gordon - Course Creation Agency | VA Coach : Hi Remi
16:46:25 From Desi-Ann Gordon - Course Creation Agency | VA Coach : I had a meeting that went later than planned. But better late than never right?
16:47:22 From Remi O Digital : Xavier I am on chat tomorrow between 10-12:30pm UK time feel frere to email in and i'll try my best to help you
16:47:35 From Remi O Digital : Love that you are here Desi :)
16:48:05 From Desi-Ann Gordon - Course Creation Agency | VA Coach : I have a question. I added a video in the Short Description section of a module. When I do the preview, the video appears very low down on the page. How do I fix that?
16:49:09 From Xavier : I’m on the west coast of the US so 10-12:30 is super early for me
16:49:32 From Xavier : Its only 8:49am right now
16:49:44 From Remi O Digital : Sarah, yes MV holds all your digital products in a professional way and you can run courses and memberships here, plus there is a checkout cart. It also is an amazing binge and buy ecosystem - great for buillding relationships with your customers
16:50:07 From Remi O Digital : Hi Candace, welcome
16:50:50 From Desi-Ann Gordon - Course Creation Agency | VA Coach : It is way below what you see here
16:51:13 From Xavier : I’m still hella stuck
16:51:14 From Remi O Digital : Xavier that's cool. Anyone on the team can help you - I just don't want you stuck and uncertain. No question is a silly one, so please do reach out. When you 'get it' - you're gonna be super excited with MV x
16:52:12 From Xavier : I’m looking for that additional AHA moment as I type
16:52:19 From Remi O Digital : Please find account examples here: https://membervault.elevio.help/en/articles/85-account-examples
16:54:01 From Remi O Digital : Rachel, I would either update existing content or create new targeted content and SCREAM about it everywhere... on repeat to drive traffic back into you account :)
16:55:05 From Isabelle Verhelst : Hi Remi. Can you tell me who of the certified MV people live in Europe or UK or not too far away in terms of Timezone? Anyone you could advice me to contact in my specific case?
16:55:19 From Remi O Digital : Corri, if you have a specific question, please let me know how i can help you, thanks
16:55:37 From Remi O Digital : Isablelle, Me!
16:57:10 From Remi O Digital : Janet - yes your general MV address, the one you send people to
16:57:14 From Corri : I'm using Canva to create docs for clients to download and use throughout the course. I understand that by modifying a design that it becomes my own. Is that truly the case or do I need to enlist the help of a graphic designer so that my worksheets are original and I won't be sued. (I pay for Canva).
16:57:17 From Rachel Bentley Small Biz Marketing Coach : You are MAGIC Remi!! Thank you
16:57:39 From Janet Vasil - Video Strategist | YourMediaMoment.com : TY, Remi!
16:58:22 From Remi O Digital : Hey Xavier, this question is beyond the scope of this session which is to help you with your MV - "How do you source topics to create the shiny object?".
16:58:39 From Isabelle Verhelst to Remi O Digital(Direct Message) : do you have a website or a link or an email to contact you Remi?
16:59:11 From Xavier : Remi: do you have the link to recorded session from yesterday?
16:59:14 From Remi O Digital to Isabelle Verhelst(Direct Message) : Corri, I don't understand what you are asking here: Remi: you mentioned Canva. Do you know about licensing their products? I read and it looks like if I make any change to the design, then it's original (bar my logo). Is that the interpretation you have as well?
17:00:31 From Remi O Digital to Isabelle Verhelst(Direct Message) : Please do email the team for help anytime at: hello@membervault.co - don't remain stuck!
17:01:42 From Isabelle Verhelst to Remi O Digital(Direct Message) : isabellecrypto.vipmembervault.com
17:01:49 From Imani Harris : Here is mine: https://audaciously.me/learn
17:02:06 From Imani Harris : I have almost finished creating a product for my stress journal prompts
17:02:08 From Shelby Ketchen : Have most everything done. Just linking my calendar in a couple of places.
17:02:08 From Corri : I added one more lesson, and have a list of what to do next (includes a video. ugh.) :)
17:02:25 From Rachel Bentley Small Biz Marketing Coach : Re visited my MV, new strategy for that (KIS technique!) and excited at how this is going to work for the future....launch, learn, rinse , repeat!
17:02:35 From Marva Smith : I automated my bonus product to be sent to those who successfully complete my coaching program.
17:02:43 From Remi O Digital to Isabelle Verhelst(Direct Message) : REPLAY OF THIS CO-WORKING SESSION WILL BE ADDED HERE TOMORROW https://courses.vipmembervault.com/products/units/view/408
17:02:45 From Sarah Kitterman : I actually got the framework for my challenge product all laid out in an invisible product! This was great. I’m putting this co-working call down in my weekly calendar
17:02:47 From Janet Vasil - Video Strategist | YourMediaMoment.com : Email integration partially done. I am changing from one email provider to another and hit some snags.
17:02:53 From Hannah Graham : I’ve almost finished rewriting the description for video 1 of 4 and transcribed some sheet music for a lesson file download
17:03:08 From Xavier : Can’t find my mv link
17:03:10 From Xavier : sorry
17:05:50 From Corri : You're AWESOME! Thank you REMI!!!
17:05:53 From Hannah Graham : Thank you Remi! This was great — see you next week :D
17:05:56 From Desi-Ann Gordon - Course Creation Agency | VA Coach : Thanks for the time
17:06:01 From Isabelle Verhelst to Remi O Digital(Direct Message) : Thanks Remi
17:06:01 From Imani Harris : Thank you so much Remi! You rock!
17:06:01 From Xavier : Thank you Remi!

Unanswered questions:
16:37:20 From Ian Dainty : No idea how to find the url
ANSWER: Ian, it is sent in your welcome email after you sign up or go to membervault.co - click LOG IN in the right hand corner and enter your address to find you MV account details.

From Desi-Ann Gordon : I have a question. I added a video in the Short Description section of a module. When I do the preview, the video appears very low down on the page. How do I fix that?

ANSWER: this is often the padding size around the video which you can reduce in size by clicking on the source code button - Button Looks like this <>.
If you still need help with this please do reach out to chat support.

From Corri : I'm using Canva to create docs for clients to download and use throughout the course. I understand that by modifying a design that it becomes my own. Is that truly the case or do I need to enlist the help of a graphic designer so that my worksheets are original and I won't be sued. (I pay for Canva).

ANSWER: I pay for canva and use it most days. For exact permissions and usage rights with canva I would advise you to contact their support team and ask there.

From Isabelle Verhelst to Remi O Digital : do you have a website or a link or an email to contact you Remi?
ANSWER: Sure, do - you can reach me via my MV account here: https://remiodigital.vipmembervault.com or on Facebook you can reach out to me @remiodigital

From Xavier : Remi: do you have the link to recorded session from yesterday?
ANSWER: Please Click here for office hour replays

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Here are the Knowledge base links I mentioned with the co-workers this week in the chat. Be sure to use the knowledge base area to help you find MV answers quickly.

Knowledge Base Articles Shared:

how to set up coupon codes in your MV account

How to set up emails for drip products

How to change your mv name

Membervault Account Examples for inspiration

Join Our MV FB group link

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Here are the links of our MV members who stayed to the end and got some amazing work done on their MV accounts during this session.
Please do go and check them out and show them some MV love:

From Rachel Bentley Small Biz Marketing Coach : https://rachelbentleyonline.vipmembervault.com
From Isabelle Verhelst : https://isabellecrypto.vipmembervault.com
From Shelby Ketchen : https://services.shelbybketchen.com
From Hannah Graham : https://hannahharrisceol.vipmembervault.com
From Imani Harris : https://audaciously.me/learn
From Abriana Johnson : blackunicorncreative.vipmembervault.com
From Sarah Kitterman : Super nervous to share but here it is…. https://sarahkittermanpilates.vipmembervault.com
From Corri : https://corrilewis.vipmembervault.com
From Marva Smith : https://marvatsmith.vipmembervault.com
From Janet Vasil - Video Strategist : https://striveandthrivelive.vipmembervault.com

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Here's what we got done in this session:

From Imani Harris : I have almost finished creating a product for my stress journal prompts
From Shelby Ketchen : Have most everything done. Just linking my calendar in a couple of places.
From Corri : I added one more lesson, and have a list of what to do next (includes a video. ugh.) :)
From Rachel Bentley Small Biz Marketing Coach : Re visited my MV, new strategy for that (KIS technique!) and excited at how this is going to work for the future....launch, learn, rinse , repeat!
From Marva Smith : I automated my bonus product to be sent to those who successfully complete my coaching program.
From Sarah Kitterman : I actually got the framework for my challenge product all laid out in an invisible product! This was great. I’m putting this co-working call down in my weekly calendar
From Janet Vasil - Video Strategist | YourMediaMoment.com : Email integration partially done. I am changing from one email provider to another and hit some snags.
From Hannah Graham : I’ve almost finished rewriting the description for video 1 of 4 and transcribed some sheet music for a lesson file download

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Co Working Feedback:

17:05:50 From Corri : You're AWESOME! Thank you REMI!!!
17:05:53 From Hannah Graham : Thank you Remi! This was great — see you next week :D
17:05:56 From Desi-Ann Gordon - Course Creation Agency | VA Coach : Thanks for the time
17:06:01 From Isabelle Verhelst to Remi O Digital(Direct Message) : Thanks Remi
17:06:01 From Imani Harris : Thank you so much Remi! You rock!
17:06:01 From Xavier : Thank you Remi!

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Transcript provided below.

We look forward to seeing you on our next Co-Working Call - every Thursday at 4:00 pm BST. 👍

Not sure what time the call is held in your own time zone? Use this great time zone converter to find out.

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Hi,
I'm Remi a Happiness Engineer here at MV.

You'll find me chatting in the collaborative group, inside chat support and running these co-working sessions every week. I also remove stress & overwhelm for small business owners by offering done-for-services to build their courses, programs and workshops for them, inside the MV platform.
>> You can find me here: remiodigital.vipmembervault.com

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